Admin locked out due to 2SV

Problem

An administrator is not able to access the Admin console, as they are not able to proceed with the 2-step verification.

For direct Google account:

Please access Google Toolbox recovery form.
It will request to create a record to verify the domain's ownership
An email with a confirmation will be received, follow the instructions on the email to recover the access.

For reseller account:

Please contact the reseller as they can access to the Admin console to grant access to it.

Not able to validate the 2-step verification when accessing to the admin's account.

Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License. For details, see the Google Developers Site Policies. Java is a registered trademark of Oracle and/or its affiliates.

Last updated 2023-10-02 UTC.