Android work apps are grayed out

Problem

Work apps are grayed out on Managed mobile devices.

Environment

  • Android devices
  • Mobile management

Solution

  1. On the affected Mobile device with gray Work Apps, please go to settings of your Personal tab.
  2. Then look and click Work profile and the pop up to turn it ON will be available.
  3. Please click Turn on.
  4. Then it shows all the Work Apps running no more gray Apps.

Cause

The work profile option is disable in the Personal tab settings. Causing the Work tab being disabled.