Assign, remove, and reassign licenses

Problem

You can manually assign licenses to your entire organization, an organizational unit, a group of users, or an individual user.

Environment

  • Gmail

Solution

 

You must follow the steps described below to manually assign and remove licenses on the Users page:

  1. Go to the Admin console.
  2. Go to Menu > Directory > Users
  3. Click the name of the user you want to manage.
  4. Scroll down and click the user’s License section.
  5. Click any service to display the on/off switches in the Status column.
  6. Next to a service, in the Status column, click the switch to assign or remove a license.
  7. Click Save.

Cause

License was not assigned.