Auto forwarding setting in Gmail applied to emails


Emails from one account are being autoforwarded to another in the same organization.


  • Google Workspace Business Starter
  • Admin console 


  1. Access to the Gmail web interface of the affected account.
  2. Go to the settings icon, and select See all settings.
  3. Select the Forwarding and Pop/IMAP tab.
  4. Disable the autforwarding configuration.
  5. Save the changes. 


Autoforward has been enabled for all incoming emails, users are not aware that it works this way.