Black screen during Chromebook sign in
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Problem
You get a black screen during sign in to a Chromebook only. It works when you try to access a different device (Non ChromeOS).
Environment
Solution
- From a Windows device or any other computer that lets the affected user sign in, go to https://chrome.google.com/sync.
- Click the Clear data button.
- Attempt to sign in on a Chromebook again.
Cause
Possible corrupted extension.
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Last updated 2024-06-11 UTC.
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