Cancel Google Workspace Subscription

Problem

A user wants to temporarily place hold on the account subscription.

Environment

  • Admin console

Solution

  1. Sign to the Admin Console.
  2. Go to Billing.
  3. Select the Google Workspace edition of your subscription.
  4. Click on Cancel subscription.
  5. Review your cancellation charges.
  6. Select a reason for canceling and then click Continue.
  7. To confirm your cancellation, click Yes, I am sure. 
Subscriptions currently cannot be suspended or placed on hold. The user can resubscribe to Google Workspace edition once the web host is ready and can add the TXT record for verification.

Cause

Unable to verify the domain due to the web host is still under development.