ChromeOS device "Cryptohome is corrupted" error

Problem

Unable to add more than 3-4 accounts to a ChromeOS device. Random users get one of the following errors:
Something went wrong.
Sorry your email or password could not be verified.
Please try again.
Check your keyboard layout and try again.
Cryptohome is corrupted.


 

Environment

  • ChromeOS

Solution

  1. Turn off the Chromebook.
  2. Press Esc+Refresh+Power.
    A yellow exclamation point (!) or Please insert a recovery USB stick is displayed.
  3. Press Ctrl+D to begin Developer mode, then press Enter.
  4. Press Space, then press Enter.
    The Chromebook deletes its local data, returning to its initial state. This can take approximately 40 minutes.
    • Note: ​If Forced re-enrollment is enabled for the device, you'll see a note that Developer mode is blocked. This shortens the wipe process, and still allows for re-enrollment when the device automatically restarts in Verified mode.
  5. When the transition completes, press the space bar, then press Enter to return to Verified mode.
  6. Enroll the Chromebook before signing in to it.