Problem
Unable to add more than 3-4 accounts to a ChromeOS device. Random users get one of the following errors:
Something went wrong.
Sorry your email or password could not be verified.
Please try again.
Check your keyboard layout and try again.
Cryptohome is corrupted.
Environment
- ChromeOS
Solution
- Turn off the Chromebook.
- Press Esc+Refresh+Power.
A yellow exclamation point (!) or Please insert a recovery USB stick is displayed. - Press Ctrl+D to begin Developer mode, then press Enter.
- Press Space, then press Enter.
The Chromebook deletes its local data, returning to its initial state. This can take approximately 40 minutes.- Note: If Forced re-enrollment is enabled for the device, you'll see a note that Developer mode is blocked. This shortens the wipe process, and still allows for re-enrollment when the device automatically restarts in Verified mode.
- When the transition completes, press the space bar, then press Enter to return to Verified mode.
- Enroll the Chromebook before signing in to it.