Connect remotely to ChromeOS devices

Problem

How can you connect to ChromeOS devices from the Admin console?

Environment

  • ChromeOS version 78 or later for kiosk devices
  • ChromeOS version 96 or later for for user and managed guest sessions devices

Solution

  1. Log in to the Admin console.
  2. Navigate to  Menu > Devices > Chrome > Devices.
  3. Click the serial number of device that you want to remotely access.
  4. On the left, click Remote Desktop.
    Note: For user or managed guest session devices, the end user must accept the connection request.
  5. (For kiosk devices only) If the device is currently being used or was used in the last 5 minutes, you’ll see a warning for privacy reasons. Choose an option:
    • To cancel the remote session and return to the Chrome devices page, click Cancel.
    • To start the remote session on a new page, click Connect Anyway.
      When the remote session is connected, you’ll see Connected at the bottom of the screen.
  6. To open the remote session in a new window, click Open.