Create an external super admin user

Problem

You need to create a super admin, and does not need to have access to Gmail, Google Calendar, Google Meet, or core services that are provided by Google Workspace. 

Environment

  • Admin console 
  • Cloud Identity

Solution

  1. Add the Cloud Identity Free subscription:
    1. Go to Menu > Billing > Get more services and click on Cloud Identity. 
    2. At the left, click the category of the subscription you want to add.
    3. At the subscription, click the appropriate option.
    4. Get Started.
  2. After that, you will turn off the Automatic Licensing. 
    1. In your Google Admin console.  
    2. Go to Menu > Billing > License settings.
    3. At the left, click the name of the organization.
    4. Point to your subscription > click Edit.
    5. Click the down arrow and select On or Off.
    6. Click Override.
  3. If you have created the user already, you can remove the license to the existing user. 
    1. In your Google Admin console.  
    2. Go to Menu > Directory > Users.
    3. Click the name of the user you want to manage.
    4. Scroll down and click the user’s License section.
    5. Click any service to display the on/off switches in the Status column.
    6. Next to a service, in the Status column, click the switch to remove a license.
    7. Click Save.