Capture Google Drive for desktop logs for support
If you can't get the logs with the Drive for desktop diagnostic tool, collect system logs:
  • Open File Explorer.
  • In the URL box, enter %USERPROFILE%\AppData\Local\Google\DriveFS and press Enter.
  • Right-click the Logs folder. click Share. Zip.
  • Send the Logs. zip file to your support agent.
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