Email thread is automatically moving out of the inbox after replying

Problem

When you are replying to the received email, the email thread is moving to the Sent folder instead of staying in the Inbox. 

Environment

  • Gmail

Solution

Here are the steps on how to keep the email thread in the Inbox :

  1. Sign in to Gmail
  2. At the top right, click the Gear icon > See all settings.
  3. Click the General tab.
  4. Scroll down and select Send and Archive.
  5. Make sure Hide Send & Archive button in reply is selected.
  6. Click Save changes.

Cause

The emails are in the archived mode after responding to it.