Problem
When you are replying to the received email, the email thread is moving to the Sent folder instead of staying in the Inbox.
Environment
- Gmail
Solution
Here are the steps on how to keep the email thread in the Inbox :
- Sign in to Gmail
- At the top right, click the Gear icon > See all settings.
- Click the General tab.
- Scroll down and select Send and Archive.
- Make sure Hide Send & Archive button in reply is selected.
- Click Save changes.
Cause
The emails are in the archived mode after responding to it.