Emails are not visible in Outlook when using GWSMO


You noticed that your Google Workspace emails are not visible in Microsoft Outlook.


  • Gmail
  • Google Workspace


  1. In the Start menu, click Google Workspace Sync > Set up a Google Workspace Sync user.
  2. Enter the email address for your Google Account and click Continue.
  3. Enter your password and click Next.
  4. Click Allow to provide GWSMO access to your Google Account.
  5. Click Create profile.


The Outlook profile was corrupted.