Messages from a disabled account bounce


This page is for administrators who manage groups for an organization. To manage groups for an account that ends in gmail.com, go to Google Groups help.

Messages might bounce if a sender's Google Account is disabled. When this happens, you'll see information like this in the email logs:

Recipient details Bounced
group@domain.com June 28, 2013 10:40:42 AM The account sender@domain.com is disabled


Messages might also bounce if Google Workspace accounts or Gmail accounts are suspended. Learn more about:

Still need help?

Contact Google Workspace support.

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