Error received when trying to create a new user
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Problem
When trying to create a new user you get an error stating the email address already exists.
The email address already exists.
Environment
Solution
- Log in to the Admin console.
- Navigate to Menu > Directory > Users.
- On the left, under All organizations.
- At the top of the page, click Add new user
- Remove the check on the box Invite user
- Click on Create.
Cause
An unmanaged account was associated to a YouTube account with user's email address preventing user creation.
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Last updated 2024-08-20 UTC.
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