External users cannot edit Calendar events using iPhone

Problem

External users are not able to edit events using their phone, however they can do it within the web interface.

Environment

  • iOS phone
  • Google Calendar app

Solution

  1. Please disconnect all your Google accounts associated with your Google Calendar application.
    1. Uninstall the Google Calendar application.
    2. Force restart the iPhone as per the steps:
      1. Press and quickly release the volume up button.
      2. Press and quickly release the volume down button.
      3. Press and hold the side button.
      4. When the Apple logo appears, release the side button.
  2. Install the Google Calendar application.
  3. Make sure to logging just using the Google Workspace account.
  4. Reproduce the behavior.

Cause

External users using the Google Calendar application.