Problem
Find your Google Workspace phone support PIN.
Environment
- Admin console
- Supported editions for this feature: Enterprise.
Solution
- Open your Admin console.
- At the top right, click Help.
- At the bottom of the Help window, click Contact support.
- Available only if you have the Support privilege.
- At the bottom of the Help panel, enter text to describe your issue and click Send.
- If a help article that relates to your issue is listed, click it to review.
- If you still need help, click This didn't help, continue to Support.
- Click Phone, then Continue.
- If a phone number field is available, enter your phone number and click Submit. You don't need a PIN. (This option isn't available for all Google Workspace accounts.)
- If you want to call support instead, click Looking for PIN or direct phone number > Get PIN and call Google directly.
- If a phone number field isn't available, the number to call and a PIN are shown.
Cause
Helpful resources:
Review our Help Center article Compare your edition to get more information.
Review our Help Center article Compare your edition to get more information.