Problem
You are creating users from your Active Directory to sync them with GCDS but they are being created in the main OU.
Environment
- Active Directory
- Google Cloud Directory Sync
- Admin Console
Solution
- Enable the option to synchronize Organizational Unit Mappings.
- Setup user search rules
Example: Mapping multiple locations.
An LDAP directory server has an organizational hierarchy split between two office locations: Melbourne and Detroit. Your Google domain org unit hierarchy will match the same hierarchy.
- First Rule:
- (LDAP) DN: ou=melbourne,dc=ad,dc=example,dc=com
- (Google domain) Name: Melbourne
- Second Rule:
- (LDAP) DN: ou=detroit,dc=ad,dc=example,dc=com
- (Google domain) Name: Detroit
Example: Mapping LDAP org unit to Google Root org unit.
- (LDAP) DN: ou=corp,dc=ad,dc=example,dc=com
- (Google domain) Name: /
Example: Mapping LDAP org unit to a first-level Google org unit
- (LDAP) DN: ou=detroit,ou=corp,dc=ad,dc=example,dc=com
- (Google domain) Name: Detroit
Example: Mapping LDAP org unit to a Google second-level org unit
- (LDAP) DN: ou=detroit staff,ou=detroit,ou=corp,dc=ad,dc=example,dc=com
- (Google domain) Name: Detroit/Detroit Staff
Cause
The sync is not working properly according to the GCDS sync settings.