Google Drive PDF file not opening on a OU that has URL blocking using an asterisk


A PDF file shared by Google Drive is not opening and it was loading the rainbow wheel and does not show any error.


  • ChromeOS
  • User from an OU that has URL blocklist using "*"


  1. Add the following URL Drive, Sites firewall, and proxy settings to the URL exception list.
  2. Make sure to add the URL:


URL whitelist needs to include the Drive and Sites firewall and proxy settings.