How reset sign in cookies from the Admin console

Problem

How to prevent users or stop them from accessing their account (force log-out).

Environment

  • Admin console

Solution

  1. In your Admin console.
  2. Go to Menu > Directory > Users.
  3. In the Users list, find the user. If you need help, go to Find a user account.
  4. Click the user's name to open the user's account page.
  5. Click Security > Sign-in cookies > Reset.
Optional:
  • To return to the user’s account page, at the top, click the Up arrow. 
  • To wipe a mobile device’s data, go to Wipe data from a device.

Cause

An administrator might want to stop a user from accessing their account.