How reset user's sign-in cookies from the Admin console


Customer wanted to prevent users or stop users on accessing their account (force log-out).


  • Admin console


  1. In your Google Admin console.
  2. Go to Menu > Directory > Users.
  3. In the Users list, find the user. If you need help, go to Find a user account.
  4. Click the user's name to open the user's account page.
  5. Click Security > Sign-in cookies > Reset.
    • (Optional) To return to the user’s account page, at the top, click the Up arrow.
    • (Optional) To wipe a mobile device’s data, go to Wipe data from a device.


An administrator might want to stop a user from accessing their account.