How to add an employee ID as a login challenge

Problem

As an admin, you want to disable the Login Challenge filter's requirement for users to provide a phone number or sign in from a company-owned device, and instead require them to use their Employee ID.

Environment

  • Admin Console
  • Login challenge

Solution

Allow the login challenge to ask for the Employee ID. 

  1. To use an employee ID as a login challenge, you must first ensure that the user employee IDs are stored in your users' account attributes. Please review the Before you begin section in our Help Center article.
  2. Once you have completed the step above, go your Admin console.
  3. From the left menu select Security > Authentication > Login Challenges.
  4. Click Login challenge and check the box for Use employee ID to keep my users more secure.
  5. Click Save.