Problem
You are running out of storage and are unable to receive emails or upload files to Drive.
Environment
- Google Drive
Solution
Super admins can add more storage to the organization to let users keep getting emails or upload content to Drive.
Upgrade edition (recommended)
Upgrade edition (recommended)
- Compare how much storage each edition offers in this storage comparison chart. Learn more about the offerings in Switch Google Workspace editions.
- Log in to the Admin console.
- Go to Billing.
- Click Add or upgrade a subscription.
- Click Switch for the edition you're interested in, and a page opens that compares your current edition and the upgraded edition.
- After you find the plan you want, continue through the order flow.
- For most Google Workspace editions, you can buy Workspace Additional Storage add-on SKUs. For details visit, buy more Google Workspace storage for your organization.
Cause
To make more room, you can either delete items or talk to a super admins and see if they can upgrade your plan to get more storage.