How to change the primary domain license


You want to switch their primary domain for your account.


  • Chrome OS


  1. Make sure that all the upgrade licenses are available.
    • If there are licenses still provisioned, deprovision the using the Same model replacement.
  2. Change primary domain for the licenses to be transferred to their new domain.
  3. Enrolled the devices manually assigning the available licenses to the new domain.


There are provisioned or assigned licenses that will cause an issue for the customer to switch the Primary domain.