How to change the email address associated to a Google Workspace account

Problem

An administrator would like to change the personal email address that was used to sign up for Google Workspace.

Environment

  • Admin console

Solution

  1. Sign in to the Google Admin console.
  2. Navigate to Menu >  Account > Account settings > Profile.
  3. Click on Edit Contact info > Secondary email.
  4. Save your changes.

Cause

The administrator signed up with an incorrect email address or is no longer valid.