Problem
When checking the device ID showing in the Admin Console, you notice that it is different from the physical device ID itself.
Environment
- Android Devices MDM
Solution
Devices with Android 12, a work profile, and under advanced mobile management will report the enrollment-specific ID in place of the serial number and IMEI.
In the Admin console , the enrollment-specific ID will be reported on the device details page and the Devices audit log.
In the Admin console , the enrollment-specific ID will be reported on the device details page and the Devices audit log.
Cause
Confusion on the different device ID from the Admin Console compared to physical device