How to check the delivery status of an email message

Problem

A user emailed you and you don't remember receiving the message. They shared the message ID so you can check the email's delivery status

Environment

Gmail
Email log search

Solution

Go to the Admin console.
Select Reporting > Email Log Search.
Paste the message ID and set Date to the option that is close to the date when the email was sent.
Click the results and check the Recipient details section to confirm the email status.

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Last updated 2023-09-19 UTC.