How to clear Chromebook local storage

Problem

You get a message on the Chromebook indicating that local storage is full.

Environment

  • ChromeOS
  • Chromebook

Solution

You must set the target ChromeOS version to a higher version and update the device. To do so follow the steps described below:
  1. Move one affected device to a test organizational unit.
  2. Set the target Chrome version to a higher version.
  3. Update the device and see if the issue persists. You may need to wipe the device if it does not update since the disk is full.

Cause

There is a known issue previously on older versions of ChromeOS wherein the system files are taking too much of the storage. The Product team fixed the issue by deploying a patch that is included on the higher version of ChromeOS.