How to clear Chromebook user profiles

Problem

How can you clear or erase corrupted user profiles on Chromebook?

Environment

  • ChromeOS
  • Chromebook
  • Admin console

Solution

  1. In the Admin console.
  2. Go to Devices > Chrome > Devices.
  3. Search for the serial number of the device and click on it.
  4. On the left box choose Reset.
  5. Clear the user profiles.

Note: You can apply these steps per device. 

Cause

Corrupted profiles causes login issues, though it can be also use as part of troubleshooting if you have other issues.