How to create a forwarding rule

Problem

You need to forward emails from one user to another for specific emails.

Environment

  • Gmail

Solution

  1. Log in to the Admin console.
  2. Navigate to Menu > Apps > Google Workspace > Gmail > Routing.
  3. On the left, select the top-level organizational unit.
  4. Scroll down to Email forwarding using the recipient address map.
  5. Click Configure or Add Another Rule.