How to create a no-reply email account that sends automatic replies

Problem

How can you create a no-reply email account with an automated reply from your Admin console?

Environment

  • Admin console

Solution

  1. Create a new user.
    1. Sign in to the Admin console.
    2. Navigate to Directory > Users > Create New User.
    3. Follow the steps.
  2. Set up the automatic replies.
    1. Navigate to Directory > Organizational Units.
    2. Click on Create organizational unit.
    3. Create the sub-OU and assign a name to it.
    4. Add the no-reply email account into the sub-OU by going to Directory > Users.
    5. Click on the name of the no-reply account you have created and click on Change organizational unit, then select the organizational you created.
  3. Configure rejection messages.
    1. Navigate to: Apps > Google Workspace > Gmail > Routing.
    2. Select the organizational unit you created and click on Configure or Add another rule if you already have an existing rule.
    3. On email messages to affect select Inbound.
    4. Under For the above type of message select Reject Message and enter your rejection message.