How to create an auto-attendant

Problem

User needs assistance creating an auto-attendant.

Environment

  • Google Voice
  • Calling

Solution

  1. In your Google Admin console.
  2. Go to Menu > Apps > Google Workspace > Google Voice.
  3. Click Auto attendants.
    • ​​​​​​​The Admin console shows a list of the auto attendants in your organization.
  4. At the top, click Create.
  5. Enter a name for the auto attendant and, optionally, add a description.
  6. Click Create.

Cause

User not aware of how to create an auto attendant.