How to decrease or increase number of Chrome licenses

Problem

How can you decrease or increase the number of Chrome licenses in the Admin console, if the customer is paying online.

Environment

  • ChromeOS Enrollment
  • Admin Console

Solution

As an admin you have a limit of 50 licenses that you can to purchase in the Admin console. This limit can be increased up to 500 if you request it.

If you reach this cap, and you would like to purchase additional licenses, you will need to switch to a reseller and go through the offline transfer process.

Cause

For some older domains, the limit of 50 might still be applying. If the customer would like to go above either of those limits, you should still follow the process mentioned in Internal Notes part.