Delete your organization's Google Account

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To see exact steps, sign in to the account that you want to delete.

These steps are for deleting an organization’s Google Account. To delete an individual user’s account, go instead to Delete or remove a user from your organization.

Follow the steps below to cancel all subscriptions and delete your organization’s Google Account.

Why delete your organization’s account

You have no subscriptions to manage in your Admin console.
You want to sign up your domain for another Google Account. Deleting your account frees your domain within 24 hours for use with a new Google Account.
Your organization doesn’t have any Google Cloud projects you want to keep.

Step 1: Save Billing records

Skip this step if you’re in your free trial.

After you delete your organization's Google Account, you can’t access your billing records. Before you delete, you should first print payment receipts and save monthly invoices.

Step 2: Save users' data

Skip this step if you don’t want to save any emails, Drive files, or other user data in your account or third-party apps.

To delete your organization’s account, you must first cancel your subscriptions. Before canceling, save any user data you want to keep, as follows:

Google Workspace data

Essentials documents

Other types of Google data

Third-party app data

Step 3: Delete Marketplace apps

Skip this step if you haven’t installed any apps from the Google Workspace Marketplace.

Before deleting your organization's Google Account, you need to delete any apps you've installed from the Google Workspace Marketplace.

Important: If you don't intend to continue using third-party Marketplace apps, and users sign in to them using Google as the identity provider, we recommend deleting users' data before deleting the apps.

Find and delete Marketplace apps

Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
Go to Menu Apps > Google Workspace Marketplace apps > Apps list.
Requires having the Service Settings administrator privilege.
If necessary, delete your Marketplace apps.

Step 4: Save and delete Google Cloud data

Skip this step if you don’t manage any Google Cloud developer projects

Before you can delete your organization's Google Account, you need to delete all associated Google Cloud projects and folders. To save Google Cloud projects, you can migrate projects out of your organization. If you need assistance, contact Google Cloud Support.

You can find Google Cloud resources associated with your organization and learn how to delete them at Viewing and managing organization resources.

To delete Google Cloud projects and folders you need permissions to modify Google Cloud projects and folders. You need the necessary Cloud IAM roles, including the Organization Administrator, Folder Admin, and Project Deleter roles.

You also need to delete the following if your organization has them:

Apps Script projects—Learn how to find and delete Apps Script projects at Get a list of Apps Script Google Cloud projects.
Access Context Manager policies—Use the gcloud command-line tool or the API to Delete an access policy.

Step 5: Cancel all your subscriptions

Skip this step if Cloud Identity Free edition is your only subscription.

Before you can delete your organization's Google Account, you need to cancel all your subscriptions (except the Cloud Identity Free subscription, which can’t be cancelled).

Check if you have subscriptions

Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
Go to Menu Billing > Subscriptions.

Requires having the Billing Management administrator privilege.

Under Subscriptions, you’ll find a list of your current subscriptions.

Before cancelling a Domain Registration subscription

Before canceling a Domain Registration subscription that you purchased when you signed up for your Google Account, record your registrar sign-in information. This includes the username and password for signing in to your registrar, plus the registrar URL. Doing so lets you manage your DNS domain after you delete your organization's Google Account, up until the domain registration expires (unless you renew).

Before canceling an Android management subscription

If Google is your EMM provider, before you can cancel an Android management subscription you need to remove Google as your EMM provider. Go to DevicesMobile & endpointsSettingsUniversal settings. Learn more about Google endpoint management.

Cancel all subscriptions

Note: The Cancel Subscription and Delete Account options may not be available on all mobile devices.

Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
Go to Menu Billing > Subscriptions.

Requires having the Billing Management administrator privilege.
Click your subscriptionCancel Subscription.
Read about charges after you cancel.
Select a reason for cancelingclick Continue.
Check the box to confirm you read the information and want to continue.
Enter your email addressclick Cancel My Subscription.

Step 6: Unlink your Android zero-touch accounts

Skip this step if you don’t have any Android zero-touch accounts linked to your Google account.

Before deleting your organization's Google account, you need to unlink any zero-touch accounts that you linked to your Google account.

Unlink zero-touch accounts

Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
Go to Menu Devices > Mobile & endpoints > Enrollment > Android zero-touch.
Requires having the Services and devices administrator privilege.
Click Manage zero-touch devices.
Next to the zero-touch accounts you want to unlink from your Google account, click Unlink.

Step 7: Remove active Android EMM bindings

Skip this step if you don’t have any active Android EMM providers linked to your organization’s Google account.

Before deleting your organization's Google account, you need to remove any active Android Enterprise Mobility Management (EMM) providers that you linked to your organization’s account. Removing an EMM binding might wipe devices managed by that EMM. Contact your EMM provider before you complete this step.

Remove active Android EMM bindings

You must be signed in as a super administrator for this task.

Sign in with a super administrator account to the Google Admin console.
If you aren’t using a super administrator account, you can’t complete these steps.
Go to Menu Devices > Mobile & endpoints > Settings > Third-party integrations.
Click Android EMM.
Click Manage EMM providers.
Next to each entry in the EMM bindings table, click Remove.

Step 8: Delete your account

If Cloud Identity Free edition is the only subscription listed in your Admin console, follow these steps to delete your organization’s account:

Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
Go to Menu Account > Account settings > Account management.
Requires having the Domain settings administrator privilege.
Click Delete Account.
Check the box to confirm you read the information and want to continue.
Click Delete Account.

After you delete your account

You’ll be signed out of the Admin console.
You can no longer sign in to Google services with your administrator account.
You can no longer sign in to the Admin console to access information like billing records.
All your user accounts, groups, and organizational units will be deleted and can’t be restored.
You can sign up your domain for another Google Account within 24 hours.

Questions?

I can't access the Admin console. What do I do?

Can you refund my credit?

Why was I charged after cancellation?

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