Problem
When removing items from a shared Drive, the item cap is not updated.
Environment
- Google Drive
Solution
- Delete the files from the shared Drive's trash.
- Go to Google Drive.
- Click Trash.
- At the top, next to Deleted from, click the Down arrow.
- Choose the affected shared Drive's trash
- Click the file you want to permanently delete.
- Click Delete forever.
- Note: Requires at least contributor access
Cause
Removed items go to the shared Drive's trash, and items in the trash still count towards the item cap of the shared Drive.