Problem
When removing items from a shared Drive, the item cap is not updated.
Solution
You must delete the files from the shared Drive's trash by following these steps:
- Go to Google Drive.
- Click Trash.
- At the top, next to Deleted from, click the Down arrow.
- Choose the affected shared Drive's trash
- Click the file you want to permanently delete.
- Click Delete forever.
Cause
Removed items go to the shared Drive's trash, and items in the trash still count towards the item cap of the shared Drive.