How to disable a existing routing rule

Problem

How can you disable an existing routing rule?

Environment

  • Admin console

Solution

  1. In your Admin console  go to Apps > Google Workspace > Gmail > Routing.
  2. Scroll down to Email forwarding using recipient address map.
  3. Click Edit.
  4. Remove the correct mapping address.
  5. Save changes

Cause

Email forwarding using recipient address map setting enabled