How to disable Auto Licensing

Problem

You are not able to turn off Auto Licensing in the Admin console.

Environment

  • Admin console

Solution

  1. Log in to the Admin console.
  2. Select Billing > Subscriptions > Add or upgrade a subscription.
  3. Select Cloud subscriptions and enable Cloud Identity free.
  4. Go back to the main Subscriptions page and select the Google Workspace edition.
  5. Click License settings and then turn off Auto Licensing.

Cause

Auto Licensing cannot be disabled because there's only 1 subscription active in the Admin console.