How to disable captcha from Chromebook login

Problem

You get a captcha every time you sign in to a Chromebook.

Environment

  • ChromeOS
  • Chromebook

Solution

To fix the issue you need to remove the user profile of the affected user account. 

1. Make sure that the usernames and photos on the Chromebook are showing.
2. Delete the affected user's profile from the device.
3. Restart the device and then add the user account again.

Note: This article describes only specific use-case where only one (but not other) user is affected.

Cause

The profile might be corrupted that is causing the account to have unusual activity or network traffic resulting to the Captcha.