How to disable password recovery for users

Problem

Need to disable the password recovery for users.

Environment

  • Admin console

Solution

  1. Go to the Admin console.
  2. Click Security.
  3. Click Account recovery.
  4. Switch the option to use password recovery to OFF.
  5. Save the changes. 

Cause

Users that are no longer in the company are resetting their own passwords and gaining access to the account.