- ChromeOS devices
- Go to the Admin console.
- Navigate to Devices > Chrome > Settings > Device.
- Look for Powerwash and change it to Do not allow powerwash to be triggered.
Note: If you select, Do not allow powerwash to be triggered, there is one exception where the user can still trigger a powerwash. This is when you have allowed users to install a Trusted Platform Module (TPM) firmware update on devices but it has not been updated yet. When the update is performed it might erase a device and reset it to factory settings. For details, see TPM firmware update.