How to enable auto-update to ChromeOS devices

Problem

You receive a Device is already up-to-date message even if ChromeOS devices on a very old version are not auto-updating.

Environment

  • Chrome OS

Solution

  1. Go to the Admin console.
  2. Select Devices > Chrome > Settings > Device.
  3. Press CTRL+ F in your keyboard and search for Auto-update settings.
  4. Make sure Use latest available version is chosen.
  5. Click Save

Cause

Devices in old OS versions need to update to versions in the middle, as they cannot update to the latest target version directly, the device is not updated at all.