How to enroll a used Chromebook


You need to enroll a Chromebook that was being used by somebody else.


  • Chrome OS


  1. Turn on the Chromebook.
  2. Press Esc+Refresh+Power.
  3. A yellow exclamation point (!) or Please insert a recovery USB stick is displayed.
  4. Press Ctrl + D to begin Developer mode, then press Enter.
  5. Press Space, then press Enter.
  6. The Chromebook deletes its local data, returning to its initial state. This can take approximately 40 minutes.
  7. When the transition completes, press the space bar, then press Enter to return to Verified mode.
  8. Enroll the Chromebook before signing in to it