How to find the backup codes for 2SV

Problem

How can you find the existing backup codes for the two-step verification (2SV)? For example, in case you lost your phone.

Environment

  • Admin console
  • Mobile phones

Solution

  1. Sing in to the Admin console.
  2. Go to Menu > Directory > Users.
  3. Click the user you want in the list.
  4. Click Security.
  5. Click 2-step verification.
    • Note: You can only access 2-step verification settings for a user if 2-step verification is currently enforced for your organization.
  6. Click Get Backup Verification Codes.