How to Fix Google Drive Video streaming issues

Problem

When trying to watch videos on Google Drive with Mac using Chrome Browser, you experience streaming issues.

Environment

  • Google Drive Web UI

Solution

If you are using Chrome browser, you must follow the steps described below:
  1. Clear cache and cookies from the browser.
  2. Try in a incognito window. Please note that if the user just uploaded the video, you will have to wait until Google Drive renders the video to the proper resolution,
  3. Check if the network connectivity allows for the video to stream at the proper resolution. 
Note: There is a limitation on the video resolution that can be played on Google Drive. The maximum resolution allowed is 1920*1080 pixels.

Cause

Network Issues, cache and cookies from the Browser, resolution of the videos, limitations of the Google Drive