How to forward emails in the Admin console

Problem

How can you forward emails using the Admin console?

Environment

  • Admin console

Solution

  1. Go to the Admin console.
  2. Click on Apps > Google Workspace > Gmail.
  3. Select Default routing.
  4. Click on Configure.
  5. Under order number 1, enter the email address you want to use to forward emails.
  6. Click the button Add more recipients and click on Add to enter the email address of the user that will receive the forwarded messages.
  7. Make sure to select Perform this action on non-recognized and recognized addresses in order number 3.
  8. Save the changes.