Problem
You are currently under a Google Workspace Legacy free subscription, and your Google Drive add-on storage has expired, and you don't see any renewal options.
Environment
- Admin console
- Drive storage
- Subscriptions
Solution
This works to product specification, as Google Workspace no longer offers individual subscriptions for storage, however here are some workarounds:
Upgrade to paid Google Workspace subscription
You can upgrade your current Legacy free subscription to a paid subscription of Google Workspace, which offers significantly more storage.
Note: Depending on the edition the prices may vary, for more information please visit this page.
Upgrade to paid Google Workspace subscription
You can upgrade your current Legacy free subscription to a paid subscription of Google Workspace, which offers significantly more storage.
- Access the Google Admin console.
- Navigate to Billing > Add or upgrade subscription.
- Click on Google Workspace > select the desired edition > click on Switch.
Note: Depending on the edition the prices may vary, for more information please visit this page.
Cause
You are not aware that your Google Drive add-on storage subscription expired.