How to make a user an administrator

Problem

How do you make a user a Super Admin or administrator in the Admin console?

Environment

  • Admin console
  • User and Organizational Level Management

Solution

You can give a Super Admin role to a user following these steps:

  1. Go to Menu > Directory > Users.
  2. In the users list, click the user’s name to open their account page.
  3. Click Admin roles and privileges.
  4. Click the Super Admin role.
  5. Next to the Super Admin role, move the slider to Assigned.
  6. Click Save.

Note: The user typically becomes an admin within a few minutes. However, it can take up to 24 hours.