How to prevent message loss sent to former employees
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Problem
How to redirect messages sent to a deleted former employee's email address to someone else with email aliases.
Environment
Solution
- Open the Admin console.
- Go to Users.
- Click on the name (not the box next to it) of the desired new recipient.
- Expand the User Information section to the right.
- Click on Add Alternate Emails.
- Enter the former employee's email address.
- Click on Save.
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Last updated 2023-10-02 UTC.
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