How to reassing company owned devices

Problem

How can you reassign a company owned device to another user?

Environment

  • iOS
  • Android

Solution

A device wipe (factory reset) is required as the account is encrypted for security purposes and cannot be removed, so the only option is performing the wipe to the device but making sure that the factory reset protection is not active.

Cause

Account removal is prohibited when the device is on the company owned list.