How to redeem replaced motherboard Chromebook license

Problem

You replaced the motherboard of a Chromebook and want to redeem the license.

Environment

Chrome OS License

Solution

  1. Identify the serial number of the device that was previously attached to the replaced motherboard.
    • You can consult the technician who replaced the motherboard to get the serial number.
  2. Deprovision the device serial number in the Admin console using Same model replacement reason.

Cause

Replaced motherboard