How to remove the Legacy Catch-All routing rule

Problem

How to remove the Legacy Catch-all address routing rule, that causes unintended delivery problems.

Environment

  • Admin console
  • Gmail
  • Routing

Solution

  1. Access the Admin console.
  2. Go to Apps > Google Workspace > Gmail.
  3. Go to Routing > Email Routing > click on Clear.
Note: Take into consideration that any changes within the Admin console may take up to 24 hours to propagate and take effect.

Cause

This legacy routing rule deprecated therefor it causes delivery problems.